REFUND POLICY

Last Updated: June 15th, 2025

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At SeneWear, we want you to love your purchase — because luxury should feel personal and confident. If something doesn’t work out, we’re here to help.

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Returns for Store Credit

We gladly accept returns for store credit within 14 days of your delivery date.

To be eligible for a return:

• Items must be unworn, unwashed, and in original condition

• All original hang tags must be attached

• Items must be free of stains, fragrance, or damage

Note: Returns that do not meet these conditions will not be accepted.

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Final Sale Items

The following cannot be returned or exchanged:

• Items marked as Final Sale

• Items purchased with discounts over 25%

• Custom or made-to-measure orders

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Refund Method

• Approved returns will receive store credit in the form of a digital gift card

• Store credit can be used on any future purchase — no expiration date

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How to Start a Return

To initiate a return, email us at contact@senewear.com with:

• Your full name and order number

• The item(s) you wish to return

• Reason for return

We’ll respond within 2 business days with instructions.

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Return Shipping

• Customers are responsible for return shipping costs

• We recommend using a trackable service for your peace of mind

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Need Help?

We’re always happy to assist. If you have questions about sizing, fit, or styles before ordering — don’t hesitate to reach out.

📧 Email: contact@senewear.com
📍 Boston-based, shipping worldwide with love​